Privacy policy

Privacy Policy

Your privacy is of utmost importance to us at Akhsar. We are committed to protecting the personal data entrusted to us, and all processing of personal information is carried out in accordance with applicable legislation, including Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (General Data Protection Regulation - GDPR) and Law No. 58/2019 of June 8.

This Privacy Policy explains who we are, the purposes for which we may use your data, how we handle it, who we share it with, how long we keep it, and how you can exercise your rights.

Who Are We?

Your data will be processed by Anastasia Stepanova, NIF 302 048 758, hereinafter referred to as “Akhsar.” Akhsar is the entity responsible for processing your personal data under the GDPR.

What Are the Purposes and Legal Grounds for Processing Your Personal Data?

Order Processing

Akhsar needs to process your personal data to manage and fulfill online orders. This processing is based on the execution and fulfillment of the contract between you and Akhsar.

For this purpose, we need to process personal data such as your full name, address, email, telephone number, and tax identification number.

Your data will be retained for as long as the Akhsar brand exists.

Complaints and Contact Management

You may send us suggestions or complaints regarding our services via email at hello@akhsar.studio. Your personal data will be processed based on Akhsar's legitimate interests in resolving these matters.

We may need to process your full name, telephone number, email, and, when applicable, your address and tax identification number.

Your data will be retained for as long as necessary to resolve your issue.

Newsletters

Akhsar may process your personal data to send you updates about our products and services. This processing is based on your consent, which you provide when subscribing to our newsletter.

For this purpose, we may need to process your name, telephone number, and email address.

Your data will be retained for the duration of the Akhsar brand or until you withdraw your consent.

Will My Information Be Shared?

Your personal information may be disclosed to third parties in the following cases:

  • Service Providers: We may share your personal data with companies subcontracted by Akhsar for services such as website hosting, email hosting, contact management, project processing, and package delivery (e.g., postal services). These third-party companies only have access to your personal data to the extent necessary to execute and provide the service.
  • Legal Compliance: Personal data may also be accessed by auditors, administrative or judicial entities to comply with legal obligations.

All personal data is processed within the European Union.

What Are My Rights?

You have the following rights regarding your personal data:

  • Right to Access: You can request access to your personal data at any time.
  • Right to Rectification: You can request the correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent and no other legal grounds for processing exist.
  • Right to Limit Processing: You can request a limitation on the processing of your data under certain circumstances, such as contesting the accuracy of the data or if the processing is unlawful and you oppose its deletion.
  • Right to Data Portability: If processing is based on consent and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data when it is based on Akhsar's legitimate interests or for direct marketing purposes.

Your requests will be handled with care to ensure the effectiveness of your rights. We may ask for proof of identity to ensure that personal data is only shared with the data subject.

In certain cases, due to legal obligations, your request may not be fulfilled immediately, but you will be informed of the measures taken within one month from the request date. You also have the right to lodge a complaint with the National Data Protection Authority (CNDP): https://www.cnpd.pt/.

Can I Revoke My Consent?

If your consent is required for the processing of personal data, you may withdraw your consent at any time. This withdrawal does not affect the lawfulness of processing based on consent before its withdrawal. To withdraw your consent, please contact us via email at hello@akhsar.studio.

Do You Have Any Questions?

If you have any questions about the processing of your personal data or wish to exercise any of your rights, please contact us at hello@akhsar.studio

Updates to This Privacy Policy

Akhsar may update this Privacy Policy from time to time. We advise you to review this document periodically to stay informed of any changes.

Last updated: August 2024