Warranty
WE’VE GOT YOU COVERED
At Akhsar, we stand by the quality of our craftsmanship. Every piece is designed with care and made to last, but if something isn’t right, we’re here to help.
What’s Covered?
Your Akhsar jewellery is covered by a 3-year warranty from the date of delivery. This includes any manufacturing defects that may appear during this time.
What’s Not Covered?
While we create our pieces to be worn and loved, our warranty does not cover:
- Damage from misuse, accidents, or improper storage
- Scratches, bends, or breakage from normal wear and tear (e.g., a bent ring or broken chain)
- Lost items
- Gold-plating fading over time (this is natural and depends on skin pH, exposure to chemicals, and wear)
- Any work done by an outside jeweller, including resizing or repairs (this voids the warranty)
To keep your piece in the best condition check our Jewellery Care guide.
If you ever have an issue, reach out to our customer service—we’re happy to assist.